We believe your business telephone service should be better.
We created the belief that business telephone service should just work. This message, while simple, drives our dedication to provide the best call quality and overall service in the industry.
In the early days of VoIP, new providers were popping up everywhere. Yet those providers didn’t have the technology or the wherewithal to deliver a great service. Today, even some of the bigger providers don’t offer as much service to customers as they should.
We think this is really unfair for businesses like yours.
Phone service shouldn’t be something that ever causes a business to worry. And worry-free service shouldn’t have to cost an arm and a leg either.
Worry-free phone service is our passion.
Over 10 years ago our business formed in response to all of the bad service and poor call quality that customers were receiving from other telephone service providers. Back then we pledged to proactively monitor call service and call quality, and that continues as something that sets us apart today. Now we're a leading VoIP provider.
We’re obsessed with detecting issues before our customers ever even notice. And we’ve developed redundancies and superior technology so that all issues are resolved swiftly and without disruption to any customer’s business. We’re certain that’s why our customer retention rate is among the highest in the industry.
Low-ball providers come with a hidden cost: your satisfaction.
A solid, stable phone service is vital to every business, especially yours. Do you really want to take a chance that the lowest cost provider provides what your business needs?
At Velis4, we put all the best ingredients in the mix to get the outcome our customers desire:
- Best of breed switching platform, network and carriers.
- An engineering team that knows what they are doing. Each member of our team has an average of 13 years of experience in the VoIP industry.
- We detect any phone service issues before our customers even notice, then work to fix them.
Easy, swift implementation every time.
We also believe signing up for a new business telephone service should be simple. We continue attracting new customers every day because of our flexible service offerings and easy onboarding process.
Business is complicated enough. Getting a new phone service should be easy.
We’ve been around and we’ve grown organically.
In 2014, long-time VoIP industry leaders IIS VoIP and Velocity Networks joined forces, and Velis4 was born. It’s a new name for our business, but our values and our mission haven’t changed one bit.